6 Reasons Why Remote Monitoring Should Be a Part of Your IT Management Strategy

Posted by Ben Spector on 06-Jun-2017 15:51:47

If your company is like most businesses, your computer systems play an important role in your daily operations. To make sure those systems are secure and operating at peak efficiency, you can use a remote monitoring service to watch over them and gather information. Not only will you get data about your systems, but you'll also gain peace of mind.

Here are six reasons why you should use a remote monitoring service to keep an eye on your computer systems:

1. Your Business Can Avoid Downtime

When your computer systems go down, you lose time and money, so having as little unplanned downtime as possible is ideal. With remote monitoring, you can set alerts that trigger when a problem starts to develop. This early notification means issues can be resolved before they develop into a crisis that causes downtime.

2. Every Device Is Monitored and Supported

Almost any device can be monitored remotely, including servers, routers, firewalls, and laptop and desktop computers. In addition, updates and other changes can be implemented without you or your employees needing to take any action.

3. Problems Can Be Addressed Immediately

With remote monitoring, your computer systems are watched around the clock. This 24x7 service means that solving tech troubles does not have to wait until the morning.

4. Security Measures Are Monitored

Cybercriminals like to target small and midsize businesses because they are often unprepared for attacks. A remote monitoring service can keep an eye on the security measures you have in place so that you know they are working properly. Plus, if you are attacked, you will know immediately rather than finding out days or weeks later. Early detection often limits the damage and reduces the level of effort needed to restore the affected systems.

5. You Can Handle Problems from Any Location

Thanks to remote monitoring, it does not matter where you, your computer systems, or your employees are. When an issue arises, you will be contacted to find out how you want it handled, and those instructions will be carried out. This means that you do not even need to leave the comfort of your own home to take care of a problem. This aspect of remote monitoring is especially appealing to businesses with facilities in distant or rural locations.

6. Your Computer Systems' Health Is Tracked

Remote monitoring collects data about your computer systems over time. When viewing this data in monthly or quarterly reports, long-term trends can be identified before they reach levels that would trigger an alert.

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