9 great reasons to outsource your IT support


Over the last couple of decades, technology has become an increasingly crucial and integral part of running a business. This places a huge amount of pressure on business owners to provide the right support and management for their IT, bunot every SME can afford to appoint a full-time dedicated in-house IT resource. This has led to more and more companies turning to Managed IT Service Providers.  

Whether you’ve always been on the fence about outsourcing, or have never even thought about it,  the following article highlights just a few of the reasons why you should consider outsourcing your IT support and working in partnership with IT experts.

1. Lower costs than in-house

During the economic downturn in the last few years, businesses have been faced with tough decisions about IT budgets, project prioritisation, and staffing. Additionally, many enterprises have been delaying large investments in IT and “making do” with existing legacy IT infrastructures. However, the reality is that you can only delay access to new technologies for so long before it begins to have a negative impact on your business.

By the same token, setting up an in-house IT department is a huge undertaking that, especially if you are an SME, requires a significant time investment and the resources to accomplish it successfully. You must also employ the appropriate number of qualified professionals to oversee monitoring and maintenance and to provide ongoing support for the end users.

2. Improve business efficiency

Experts in IT support have the ability to view your business from an external position, and to see potential improvements in efficiencies and processes which you might have missed. With a good overview of the latest technologies and software, your Managed iT Service Provider should be able to suggest wise investments which will enhance efficiency. The more optimised your IT systems and components are, the better your business will run and the more productive your employees will be. 

3. Adoption of new technologies

Is there a better operating software for your business? And what about migrating to the Cloud? The world of technology moves at a rapid pace, and trying to figure out where to make changes can be a minefield. IT specialists can help you to decide what to change while you sit back and enjoy the ongoing support you and your staff will receive as you adopt the latest and most appropriate technologies for your business 

Outsourcing your IT support enables you to utilise the latest technology without any fuss. The technicians will have access to everything required to install and integrate new products into your existing structure, allowing you to move with the times. 

4. Stronger security

In today’s digitised world, cybersecurity should be a top priority for businesses of all sizes. In fact, small businesses face even greater cybersecurity risks than most large organizations, as shown by the fact that some 60%  of small businesses are successfully hacked each year. And according to Google, during the current pandemic, scammers are sending 18 million hoax emails about Covid-19 to Gmail users every day in an effort to persuade victims to download software or to capitalise on government support packages by imitating public institutions. 

Managed IT support services can help SMEs protect themselves from the threats posed by cybercriminals. Outsourcing security tasks, especially security testing and monitoring, allows your company to enjoy full protection against attacks without needing to directly employ the large force of IT workers needed to provide that protection. 

5. Reduced risk

Risk management in any business is tough, and when it comes to IT systems it can seem impossible to mitigate every issue. Working in partnership with a Managed IT Services Provider means you can reduce the number of problems and their effect on your business, and levy the support of specialists if the worst does happen.

6. Do what you do best

Using an outsourced IT company means you and your team can simply get on with doing your job. No matter what type of business you are operating, becoming an IT expert was probably never part of the plan, so leave the hard work to the experts and focus on building your business instead. 

7. Fewer maintenance headaches

All IT hardware needs maintenance or an update from time to time. Outsourcing your IT support is an easy way to simplify the hardware maintenance process for your business. Through a routine maintenance plan, your outsourced IT support provider can ensure that your hardware is being serviced on a regular basis.

Managed IT Services Provider can execute repairs more quickly than internal IT staff because of their easy access to all parts and equipment via their suppliers. A good Managed IT Service company will also be able to service older hardware that is no longer supported by the manufacturer, allowing you to keep your existing hardware working for longer periods of time.

8. Frees up internal resources

Whoever you choose to outsource to will have their own arsenal of resources necessary for the job. This means that internal resources can be put to better use, rather than trying to solve problems haphazardly. Knowing that you have a team of IT specialists on hand to deal with all things IT-related means you can relieve yourself and your employees of the burden, and focus your attentions on the core functions of your business.

9. Less IT downtime

Network downtime is a massive issue for businesses not least because of the costs that are incurred and the impact on productivity. Managed IT support can cut downtime by addressing network problems more quickly and efficiently. The cloud data backup services offered by most Managed Service Providers can also help to mitigate the effects of downtime when it does occur.

These are just a few of the many benefits that come with outsourcing your IT support. Not only will you free yourself up to focus on growing and improving your business, but putting your IT support in the hands of a trusted and reliable Managed IT Services Provider will ensure your business will become more efficient, productive and secure.

Here at SpecTronics, we take the time to discuss your needs and devise a managed IT solutions plan that’s both effective and affordable for you.  Whether you are looking to outsource your IT for the first time, or you have a current provider and would like to compare our services and value, please check out our IT support packages.



We understand that every business is different, which is why we tailor all our ongoing support packages to each client, aiming to satisfy both your budget and specific needs. If you would like to talk to someone today, please call us on 03333 444110 or drop us an email at hello@spectronics.co.uk and we will be happy to discuss your specific requirements.


We are here to help and support you during the coronavirus (COVID-19) pandemic to ensure operational resilience for your business and peace of mind for you. In response to the increased threat of cybercrime, the security and productivity issues related to moving to remote working setups and the very real consequences of IT downtime, we have put together the following Business Continuity packages:

A FREE Business Continuity Assessment (our Essential Package valued at £675+VAT) to help you to continue to achieve your business goals and objectives.

PLUS a special rate for our Comprehensive Package which includes a Business Continuity Assessment, IT Disaster Recovery Test and Gap Analysis & 12 Month Plan for just £675+VAT (valued at £1,350+VAT).


Offer ends 31st May 2020

If you would prefer to speak to one of our team directly, please call us on 03333 444 110


Posted by Ash Asghar on 21-Apr-2020 11:30:00
Ash Asghar
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Topics: IT Support, MSP, Small Business, outsourcing, Cyber Security, Business Continuity, IT Downtime

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