Start As You Mean To Continue – Part 4 – Customer Management

Posted by Ben Spector on 11-Apr-2013 10:00:18

Keeping your customers happy is so important when there are other suppliers they could choose from. In the previous articles, we have explored how to ensure that your company selected the right business telecoms, email service and platform for website development. In part four of our series, we look at making sure you are prepared for an area that could very well define the success of your company, customer management. Customers will ultimately define how successful your business is in the short and long-term, so mismanagement is something that you have to avoid at all costs.

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Topics: News, Series: Start As You Mean To Continue

Start As You Mean To Continue – Part 3 – Websites

Posted by Ben Spector on 19-Mar-2013 10:00:10

Are free website builders offering a false economy?

After exploring your email addresses in part one and business telecoms systems in part two of these guides, in the third article, we turn our attention to website services, more specifically companies offering free website builders. The majority of us have seen an advertisement for companies offering people a ‘simple’ way to get their business online for next to nothing and in no time at all. In principle, these companies look like a god-send, but when you start to delve deeper into them, you can see why genuine website designers and developers are not worried in the slightest. Here, we will explore why free website builders offer a false sense of value for money.

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Topics: News, Series: Start As You Mean To Continue

Start As You Mean To Continue – Part 2 – Phone Numbers

Posted by Ben Spector on 07-Mar-2013 14:30:25

Following on from part one, where we discussed business email addresses, in part two we discover why choosing the right business telecoms system is crucial, and why using your mobile for business calls could be causing irreparable damage to your reputation.

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Topics: News, Series: Start As You Mean To Continue

Start As You Mean To Continue - Part 1 - Email Addresses

Posted by Ben Spector on 04-Mar-2013 09:00:24

Introduction

If you are thinking about setting up your own business, getting off on the right foot is imperative. Astonishingly, over half of all new businesses in the UK fold in their first year. Even more surprisingly, this figure increases to roughly 80% after five years. Predictably, people starting up a second business (after a failed first one) are more often than not successful. We can safely assume from this that having the first failure has taught these people lessons that they benefitted from the second time around.

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Topics: News, Series: Start As You Mean To Continue

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